Ubaje FAQ – Answers to All Your Questions here

The minimum age to register on Ubaje is 18. Users under 18 are not permitted to use the platform. Age verification will be required during the KYC process.

No, only one account is allowed per mobile number. Creating multiple accounts may result in all accounts being suspended and any accumulated funds being forfeited.

KYC verification is mandatory for security purposes. You'll need to upload a photo of your National ID or passport before making large withdrawals. Verification is typically completed within 24 hours.

On the login page Go to the login page and click "Forgot Password". An OTP will be sent to your registered mobile number, and you'll be able to set a new password.

To close your account, email our support team. Make sure to withdraw your balance before requesting closure. Responsible Gaming You can also choose the self-exclusion option from the page.

Ubaje accepts deposits via bKash, Nagad, Rocket, and Upay. More payment methods will be added in the future. All transactions are secured with SSL encryption.

The minimum deposit on Ubaje is ৳500. Amounts below this cannot be deposited. Visit the platform for details on the maximum daily deposit limit.

Withdrawals are typically processed within 1–4 business hours. Having your KYC verification completed speeds up the process. During peak times, it may take up to 24 hours.

The minimum withdrawal amount is ৳1,000. Amounts below this cannot be withdrawn in a single transaction, but you can accumulate and withdraw across multiple transactions.

First, wait 15–30 minutes. If the issue persists, contact support with your transaction ID. Keep your bKash/Nagad SMS as proof.

Ubaje does not charge any withdrawal fees. However, your mobile banking provider may apply their own transaction charges as per their terms.

Your welcome bonus is automatically credited after your first deposit. To learn about the bonus terms and wagering requirements, Bonus Page here.

No, bonus funds cannot be withdrawn directly. Winnings earned from a bonus can be withdrawn only after the applicable wagering requirements have been met. Full terms and conditions Bonus page here.

When a friend registers using your referral link and makes their first deposit, you'll receive a referral bonus. You can find your referral link in the dashboard.

Yes, regular players earn daily cashback. Cashback rates and terms may change from time to time. For the latest offers, Promotions Page here.

Yes, every bonus has a set expiry period. Bonuses generally must be used within 7–30 days of activation. Any unused bonus will be forfeited once it expires.

Ubaje offers betting on 30+ sports including cricket, football, tennis, badminton, kabaddi, and basketball. Both live betting and pre-match betting are available. Learn more Sports Betting page here.

Live betting lets you place wagers on matches as they happen, in real time. Odds change from moment to moment, so make your decisions quickly — live odds don't stay the same for long.

Yes, if a match is cancelled or abandoned, your stake will be refunded. However, if a result is declared after a certain amount of play, the betting result may still stand.

Live and upcoming odds for all matches On the Match Odds page Refresh the page regularly to see real-time updates.

Betting limits vary by sport, match, and market. Log in and check the betting slip for a specific match to see the maximum limit.

Ubaje uses 256-bit SSL encryption. Keep two-factor authentication enabled and use a strong password. If any suspicious activity is detected, your account will be automatically locked and you'll receive a mobile notification.

No. Your personal information is never sold or shared with any third party. For more details, please refer to our Privacy Policy Read.

After logging in, go to Account Settings and enable two-factor authentication under the "Security" tab. An OTP will be sent to your mobile on every login.

Ubaje offers Live Casino, slots, crash games, table games, card games, and much more. View the full list On the Popular Games page here.

Some games offer a demo mode where you can play without real money — great for learning new games. Live Casino games, however, require real money and do not have a demo option.

Yes, all Ubaje games are playable on a mobile browser. Thanks to the responsive design, you get the full experience on your smartphone — no separate app download needed.

Ubaje's 24/7 Bangla support team is ready to help. Send us a message on live chat or support@ubaje.ws-. Average response time is just 2 minutes.

Yes, our support team assists entirely in Bangla. All communication is conducted in Bangla with Bangladesh users in mind.

To file a complaint support@ubaje.wsSend us a detailed email at the address below, or let us know directly via Live Chat. We take all complaints seriously and aim to resolve them within 48 hours.

Ubaje is committed to responsible gaming. On the Responsible Gaming page You can set self-exclusion, deposit limits, and session limits.